Use these Troubleshooting Steps when your AOL Mail Goes Down
Are you an AOL user? If yes, then chances are high that you might have experienced a situation when you can’t access AOL email. Well, it does happen due to a number of reasons. Here, we have gathered all the information related to this issue. It includes reasons, troubleshooting steps as well as a proper suggestion to get rid of this issue for permanent. Proceed to the troubleshooting steps to diagnose and fix this issue.
Reasons Behind AOL Mail Down
It could happen due to a few reasons only. We have briefly explained the reasons that can cause this issue.
Server Downtime: - Server downtime is a prime reason behind this. It occurs sometimes but gets fixed within a few minutes only. To check if it is due to server downtime or not, you can connect with the support team where experts will give you proper assistance.
Login Page not working: - Another possible reason is due to the login issue. If your login page is not working, then get in touch with the AOL service team which can assist you with your login issue. Send an email or connect with them via telephonic call.
DNS Problem: - DNS (Domain Name Server) allows a website to identify from its words. This service is provided by the Internet Service provider. ‘AOL mail not working’ issue can happen due to DNS as well. Read out the below-given guide to fix this issue.
Follow these steps to resolve ‘AOL not working’ Issue
- In the case of Server Downtime: - In case of server downtime, there is no further option than waiting. You just have to wait for sometimes as it often takes time. In order to know the time, you can connect with the service team which will assist you over this.
- Clear Browser’s Cookies: - Clear your browser’s cookies and cache. Once gets done, refresh the page and try it again.
- Clear Computer’s DNS: - Try clearing your computer's DNS cache so your computer grabs the most recent cache from your ISP.
- Reset your modem: - Resetting a modem can fix this issue. Restart the computer to fix.
- Use Proxy Service: - Use a proxy server and try accessing it again.
Fix this Issue with the help of AOL Service Team
Whenever you face this issue, you always have the option to contact the service team which works with 14/7 availability to resolve customer’s issues. They can help you with resolving this issue. Contact them via email, phone number and talk to an expert technician. Moreover, you can also reach them via social media where they keep posting answers to the queries.
